KLASSEY FRAMES — Equipment Rental Agreement
Effective upon booking or electronic acceptance of these terms
PARTIES
Lessor: Klassey Frames, a DBA of Klassey Productions
Lessee: The customer completing checkout ("You")
By booking or purchasing services, Lessee agrees to be bound by these terms. KLassey Frames reserves the right to modify these terms at any time; modifications become effective immediately upon posting.
PURPOSE
Lessee wishes to rent a camera kit from KLassey Frames for use during their wedding weekend and surrounding events. All physical items provided by Lessor are referred to collectively as "Equipment."
RENTAL PACKAGES
Lessee selects one of the following packages at the time of booking:
One — One camcorder kit, including camcorder, batteries, memory card(s), charging cable(s), and hard-shell carry case, as specified in the order invoice.
Both — Two camcorder kits, each including camcorder, batteries, memory card(s), charging cable(s), and hard-shell carry case, as specified in the order invoice.
Package pricing is as listed at klasseyframes.com at the time of booking. KLassey Frames reserves the right to substitute equivalent Equipment at its sole discretion.
RENTAL PERIOD
The rental period begins upon delivery of Equipment to Lessee and ends upon confirmed return receipt by KLassey Frames. Lessee is responsible for the Equipment from the moment of delivery through the moment of return.
Late returns are subject to a late fee of $40 per day, beginning the day after the agreed return date. If the Equipment is not returned within 14 days of the agreed return date, the Equipment will be deemed lost and Lessee will be charged the full replacement cost of the Equipment issued (per KLassey Frames' current camera package pricing) plus a flat $500 fee for rented accessories, including microphones, SD cards, and batteries, as set out in Equipment Condition & Care, in lieu of further late fees.
SHIPPING & DELIVERY
KLassey Frames will ship Equipment to the address provided at checkout with prepaid outbound shipping.
A prepaid return shipping label will be included in the kit.
Lessee is responsible for ensuring the Equipment is returned by the agreed return date.
KLassey Frames is not responsible for carrier delays, lost packages, or damage during return transit if Lessee fails to use the provided label or packaging.
EQUIPMENT TESTING & ISSUE REPORTING
Lessee must begin testing all Equipment within three (3) to four (4) days of delivery and prior to the wedding or event date. This window exists so that any equipment issue can be identified and, where possible, resolved by KLassey Frames before the event occurs.
Any equipment issue, malfunction, or missing item must be reported to info@klasseyframes.com as soon as it is discovered and, in all cases, before the event date. Messages sent through social media, including Instagram, are not an official support channel and are not guaranteed a response within any particular timeframe.
Except as provided under Refunds for Equipment Malfunction below, KLassey Frames is not responsible for equipment issues first reported after the event has occurred.
EQUIPMENT CONDITION & CARE
Lessee agrees to:
Return all Equipment in the same condition as received (normal wear excepted);
Not modify or attempt to repair any Equipment;
Keep Equipment away from water, extreme heat, and hazardous conditions; and
Ensure all items listed on the packing slip are returned.
Lessee is responsible for any damage, loss, or theft of Equipment during the rental period. Replacement costs will be charged to the payment method on file.
VIDEO CONTENT
When you rent a KLassey Frames camera kit, you acknowledge and grant KLassey Frames permission to review video content captured on our devices for quality control purposes. You also grant KLassey Frames permission to use select footage for marketing, advertising, website content, and social media. We will never use content that is inappropriate or contains nudity.
You may opt out of having your video content used for marketing purposes by contacting us in writing before your rental period begins. Opting out does not affect our quality control review process.
PAYMENT & CANCELLATION
Full payment is due at the time of booking. Cancellations made more than 14 days before the rental start date may be eligible for a full refund. Cancellations within 14 days of the rental start date are non-refundable. KLassey Frames is not responsible for weather, venue changes, or other circumstances outside its control.
REFUNDS FOR EQUIPMENT MALFUNCTION
Where Lessee has complied with the Equipment Testing & Issue Reporting section above, KLassey Frames will investigate the reported issue, which may include inspecting the returned Equipment to confirm a defect. If a defect is confirmed, KLassey Frames will provide a refund or credit at its discretion.
KLassey Frames is not obligated to provide a refund or credit where: (a) the equipment issue was not reported prior to the event as required above; (b) the reported issue is not confirmed upon inspection of the returned Equipment; or (c) the issue resulted from Lessee's failure to charge, set up, or operate the Equipment in accordance with the instructions provided at delivery.
This section is subject to the Limitation of Liability section below.
AGE REQUIREMENT
Lessee must be at least 18 years of age to rent Equipment.
INTELLECTUAL PROPERTY
All edited content produced by KLassey Frames remains the intellectual property of KLassey Frames. Lessee is granted a non-exclusive personal use license for all delivered content. Lessee may use content on personal social media and personal websites provided KLassey Frames is credited.
INDEMNIFICATION
Lessee agrees to indemnify and hold harmless KLassey Frames, KLassey Productions, its owners, employees, and affiliates from any claims, damages, or expenses arising from Lessee's use of the Equipment or breach of this Agreement.
LIMITATION OF LIABILITY
KLassey Frames is not liable for any indirect, incidental, or consequential damages including loss of footage, missed moments, or dissatisfaction with results. Maximum liability shall not exceed the total amount paid by Lessee for the rental.
FORCE MAJEURE
KLassey Frames is not liable for failure to perform due to circumstances outside of its control including natural disasters, pandemics, carrier delays, or supply unavailability.
GOVERNING LAW
This Agreement is governed by the laws of the State of Colorado. Any disputes shall be subject to the exclusive jurisdiction of the courts of Denver County, Colorado.
ENTIRE AGREEMENT
This Agreement constitutes the entire understanding between the parties and supersedes all prior agreements. If any provision is deemed unenforceable, the remaining provisions remain in full force.
CONTACT
Questions regarding this Agreement: info@klasseyframes.com
ACCEPTANCE
By completing a booking or electronically accepting these terms, Lessee confirms they have read, understood, and agreed to this Equipment Rental Agreement in its entirety.